Refund policy

Returns & Refunds

Every T-SHiRTIZED product is made to order specifically for you. Because of this, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or incorrect color selection. Please review the product description and size information carefully before ordering.

Damaged, Defective, Misprinted, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us within 30 days of delivery. Include your order number, a description of the problem, and clear photos showing the issue. If the claim qualifies, we will arrange a replacement or refund at no additional cost.

Lost Packages

If your package appears to be lost in transit, please contact us within 30 days of the estimated delivery date so we can investigate and determine the appropriate resolution.

Incorrect Shipping Addresses and Unclaimed Packages

Customers are responsible for providing a complete and accurate shipping address. Orders returned because of an incorrect or incomplete address, or because the package was unclaimed, may require an additional shipping charge before they can be reshipped.

Order Changes and Cancellations

Because our products are made to order and orders may enter production shortly after being placed, changes or cancellations are not guaranteed once an order has been submitted. If you discover an error with your order, please contact us as soon as possible.

Need Help?

Contact us at info@t-shirtized.com with your order number and details about the issue, and we'll work with you to resolve it.